Legal Notices (Act on Specified Commercial Transactions)

Compliance with the Act on Specified Commercial Transactions

Seller

General Incorporated Association WAMODERN LIFESTYLE KYOKAI

Operations Manager

Yuki Narita

Location

2-15-6-203 Iwatonan, Komae-shi, Tokyo 201-0005

Phone Number

09047511515

*Inquiries are primarily accepted via email. If you wish to inquire by phone, please call during the reception hours below.

Reception Hours

Weekdays 10:00〜18:00 (Excluding Saturdays, Sundays, national holidays, and year-end/New Year holidays)

Email Address

info@shungatokyo.com

Trade Name/Brand Name

SHUNGA TOKYO

Selling Price

The price displayed on each product page (tax included)

Other Necessary Fees

  • Shipping fee: 500 yen nationwide (tax included)
  • For bank transfers, the transfer fee must be borne by the customer.

Payment Methods

The following payment methods are supported (will be gradually expanded as they become available).

  • Credit Card (Visa / Mastercard / American Express / JCB, etc.)
  • PayPay
  • Rakuten Pay
  • Convenience Store Payment
  • Bank Transfer

Payment Due Date

  • Credit Card, PayPay, Rakuten Pay: At the time of order
  • Convenience Store Payment, Bank Transfer: Within 7 days from the order date

Product Delivery Time

This product is produced on-demand (made-to-order).

  • Shipping: Within 7-10 business days after order confirmation
  • Delivery: Approximately 1-2 weeks after shipping, depending on the delivery region

Returns and Exchanges

Returns and exchanges due to customer's convenience

Since this is an on-demand product, returns and exchanges due to customer's convenience (e.g., difference in image, size difference) are generally not accepted. Please be sure to check the size and specifications before ordering.

In case of defective products or delivery accidents

Please contact the email address below within 7 days of receiving the product.

  • Contact: info@shungatokyo.com
  • Upon confirmation of the details, we will arrange for an exchange for a non-defective product or a refund.
  • We cannot respond to communications received 8 days or more after product arrival.